The Way of Your Soul 9-month Online Programme

Terms and Conditions

Please read thoroughly

To ensure your greatest benefit and fullest enjoyment, participant numbers are always limited.

All bookings are taken in good faith, on a first come basis. It is understood that all participants engage with the event willingly as self-responsible adults.

 Contract of Engagement

Engagement and accountability – When registering for The Way of Your Soul 9-month online Programme (hereafter referred to as the Programme) you are agreeing to engage and participate appropriately for the stated duration of the Programme and understand the following:

  1. This Programme is for personal and spiritual wellbeing awareness and development, participation is voluntary, and you are responsible for any outcomes derived from your participation. You will be guided to get the best benefit from your involvement.
  2. This Programme not designed to provide a therapeutic approach nor be a substitute for any form of therapy.
  3. If necessary, you should have access to a suitable, qualified, professional to support your needs. It would be helpful for you to make your Tutor aware of any ongoing professional support you are receiving.

 Your Self-Care 

  • It is important to note that whilst aspects of the Programme have the potential to offer transformation through the content and methods of delivery, its main purpose is educational.
  • It is not intended as a replacement for personal therapy of any kind.
  • As the experiential parts of the Programme may delve quite deeply into your inner world, before booking your place please be sure you can take responsibility for your own wellbeing and can tolerate a level of emotional intensity (if it arises).
  • It is important you have enough sleep, do not over work, overcommit yourself by embarking on other in-depth or time consuming courses or projects, eat well, drink plenty of water and take time to connect with nature in the few days prior to engaging in the work, throughout the duration of the Programme and afterwards. 

The Tutor (Anna-Louise Haigh) reserves the right to:

  1. Satisfy themselves, without expectation or obligation from the applicant, that an applicant is a good match for the Programme (and visa-versa).
  2. Discontinue a participants’ involvement, without expectation of a refund, if it becomes apparent that the Programme is not suitable for a participants’ ongoing level of wellbeing. A transfer of any unused portion of previous payment may be considered.
  3. Moderate and remove any comments within any dedicated Social Media (Facebook) group specifically associated with the Programme, that are deemed unsuitable or inappropriate for the intended benefit of the other participants or the purpose or progress of the Programme. External links to other sources will be removed and moderation of future contributions will be increased.
  4. Discontinue a participants’ involvement, without refund, if their presence, comments, questions or contribution is either disruptive, aggressive, undermining, racist, rude or detrimental to others’ benefit, the aim of the Programme, or the group progress.

‘Lifetime’ Access and Programme Provision – Definition and terms

  1. The term ‘lifetime’ access, regarding this Programme, no matter its actual duration, refers to the feasible and reasonable lifetime of the learning opportunity.
  2. From 1 January 2020, this Programme has intended lifetime of a minimum of 12 months and a maximum of 36 months. Therefore, access to the Programme is unlimited for the period of up to 36 months – i.e. until 31 December 2023. This term may be reviewed over time.
  3. The creator of the Programme, Anna-Louise Haigh, reserves the right to update or withdraw any product at any time, with reasonable notice and refund if necessary.
  4. Anna-Louise Haigh cannot be held responsible for the operation of any third-party hosting platforms.
  5. Anna-Louise Haigh undertakes to ensure all necessary payments to third-party hosting platforms are made to enable the published products to remain available.
  6. In the unlikely event that the hosting platform of this Programme becomes untenable/ceases to operate/fails to offer a suitable standard of service, every effort will be made to provide the same or similar product on another platform, within a reasonable timescale, without any additional cost to the current participants.

 

Required technology ability

By registering for the Programme, it is assumed you have:

  1. A suitable device such as a desktop computer, laptop or like access the Programme content which will include videos and course material.
  2. A printer to print-off the Programme lessons/transcripts.
  3. A basic level of technological/internet skill and confidence to enable your participation. Please ask for guidance if required.

In addition, you need a basic level of computer skills to follow the instructions to register/access the course material through our teaching platform and respond to emails, join group calls using an online platform called Zoom, participate in a private Facebook group and connect through shared message using Facebook Messenger.

Therefore, you are responsible to ensure you are comfortable with using these devices/platforms to ensure you receive the fullest benefit from your participation. Please ask for guidance if required.

In addition, you need a basic level of computer skills to follow the instructions to register/access the course material through our teaching platform and respond to emails. Many of our online course s have the added benefit of regular group calls using an online platform called Zoom, a private Facebook group and connection through shared message using Facebook Messenger. Therefore, it is considered essential for you to be comfortable with using these platforms to ensure you receive the fullest benefit from your participation.

For clarity and peace of mind

Registration – A non-refundable deposit is required to secure your place, if you choose to may in instalments. Otherwise, the full Programme fee is due.

Cooling off period – After registering, you have a period of 14 days during which you can cancel your place and receive a full refund including your deposit.

Course fee payment – Payment options include paying the full balance before the programme commences or paying in instalments. When paying by instalments, a small administration fee will be added in return for the convenience of spreading the payments.

 Payment options

 Plan A – Pay the full fee on registration. Pay only the advertised price.

  • This option includes a non-refundable portion of £125 as a registration fee.

Plan B – Pay in three monthly instalments

  • This option includes a nominal additional charge.
  • This option includes a non-refundable portion of £125 as a registration fee.
  • The fee is to be paid in three equal payments. The first on registration, the second and third on monthly intervals accordingly.
  • Failure to do so forfeits your place on the Programme.

Plan C – Monthly instalments – by agreement (only in certain circumstances)

  • This option includes a nominal additional charge.
  • This option requires a non-refundable deposit of £95. A larger deposit can be paid to reduce the monthly instalments.
  • The balance of fees is to be paid in 6 equal payments within the first 6 months of the Programme by standing order.
  • Failure to do so forfeits your place on the Programme. 

Ensuring suitability – Once the Programme has begun, you have a period of 30 days (up to Week 5) to experience the programme. If you feel it is not suitable for your needs, you must communicate this in writing to Anna-Louise Haigh before the delivery of Week 6. In this event, you are entitled to keep all the course material received to that date and receive a refund of any fee over £125 which has already been paid.

Your continued commitment – By continuing to receive the programme material and notifications, it is presumed you will participate as required. If you choose not to continue after the initial 5-week period, if the full balance has been paid, no refunds will be available. If you are paying by instalments, all fees are due as agreed on enrolment.

Engagement and accountability – When registering for this Programme, you are agreeing to engage and participate appropriately for the duration of the work.

Non-attendance – If you fail to attend, engage as required, or keep pace with the Programme delivery, you will forfeit your fees. In the case of sudden illness, if a medical certificate is provided, your fees may be transferred to a future event, if a similar online course is available, however this is not guaranteed. Refunds are at our discretion and are not to be automatically expected.

Taking a break – In circumstances where your participation or payment is not possible for a period, you can take a study break. This is to be agreed with Anna-Louise Haigh and is not presumed to be automatically granted, however a solution which is mutually agreeable will be sought whenever possible.

Programme Delivery – If the Programme is postponed due to circumstances beyond the control of the Tutor, you will have the option to have your fees transferred to another opportunity, held in credit or refunded in full, including the deposit.

Throughout the duration of the Programme delivery, if the Programme is cancelled by the Tutor, you will receive a full refund, including the deposit/registration fee.

 Concerns or complaints – If you have a complaint or are concerned about your involvement in the Programme, your Tutor is to be made aware immediately and every effort will be made to satisfy your concern. Involving a third party prior to discussing your concern with the Tutor reduces the chances of a satisfactory resolution being reached.

Unforeseen circumstances – in the instance of unforeseen, unpredictable, or uncontrollable circumstances beyond the control of the Tutor, every effort will be made to deliver the Programme as intended. If this is not possible, fair and reasonable alternatives will be offered.

 Please keep this safe in the unlikely event you need to refer to it.

Contact details: 
Anna-Louise Haigh – Awaken Your WOW Academy
10 Haywra Street,
Harrogate
HG1 5BJ

info@anna-louisehaigh.com

07974 021 095